Guarantee

     HeartLight Entertainment is passionately committed to providing an unimaginably supreme standard of customized planning and superb talent for milestone occasions. Our spotlight is on a discerning clientele that appreciates optimum value and excellence.

WE PLEDGE THE FOLLOWING TO YOU:

  • All of the crucial details stated in your written contract will be attended to and carried out according to specification.
  • When you become a client, you will have private access to online planning tools that are available 24/7.
  • Your Entertainment Coordinator will assist you in the planning process by listening to what you want, and by sharing creative ideas that bring distinctiveness into your event.
  • The finalized itinerary will be sent to the other vendors for your function.
  • There will be no uninvited strangers (DJ observers) at your event.
  • We promise to care. You matter to us, and you’ll never be just another event.  We guarantee that you’ll be thrilled you made the decision to trust us with this important honor.

YOUR MC & DJ ENTERTAINER WILL:

  • Arrive at least 60 minutes prior to your guests’ arrival to set-up equipment and perform a sound check.
  • Be ready to start on time, and entertain nonstop without a break throughout the duration of your event.
  • Make announcements on the microphone with enthusiasm, flair, and good taste.
  • Operate professional quality equipment that is neatly cased and attractive in appearance.  There will be no signs or banners promoting our services.
  • Set the volume to a comfortable level for people to hear and speak during cocktail and meal times, then turn it up for open dancing.
  • Utilize a fully legal music library containing many, many thousands of songs from multiple genres, and from the 1940’s to the current hits.
  • Honor your “Must Play” and “Must Not Play” song requests.
  • Encourage your guests to make requests, and play them as selection fits and time permits.
  • Be dressed in appropriate stylish attire, according to the preference you have indicated.
  • Have emergency back-up equipment available on site.
  • Not consume alcoholic beverages before or during your function.

     In the very unlikely event we fail to meet any of the above pledges to you, HeartLight Entertainment will refund an appropriate portion of your financial investment back to you.

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